Frequently Asked Questions

  • Preserves: Preserve orders ship via USPS Priority Mail and must be placed in multiples of 3 jars (3, 6, or 9). Preserves must be ordered separately from wine.

    Wine: Wine orders ship via UPS and must be placed separately from preserve orders.

    Whiskey: Our 304 whiskey collection is available through spirits retailers throughout West Virginia. Whiskey is not available for online purchase through our website.

    International Shipping: We can ship preserves internationally. Please call (304) 842-8945 to place your order and receive an accurate shipping quote. International shipping costs vary by destination.

  • We want your order to arrive safely and in good condition. For food safety reasons, we do not accept returns or exchanges.

    If your order arrives damaged or you receive an incorrect item, please contact us within 5 days of delivery at info@wvfruitandberry.com.

    Please include your order number and clear photos with your initial email. Photos should show the damaged or incorrect product, its label, and the packaging it arrived in. Please retain the product and packaging until we've reviewed your request.

    We'll review the details and work with you to determine an appropriate resolution, which may include a replacement or refund.

    Thank you for giving us the opportunity to make things right.

  • Our fruit wines are gently sweet, with a fruit-forward flavor that lets the character of each variety shine. They’re generally less sweet than traditional dessert wines, but not dry. If you enjoy wines like Moscato, you may find our fruit wines especially approachable.

    Each variety has its own distinctive flavor profile, making them enjoyable on their own or paired with your favorite foods.

  • Our fruit wines are delicious served slightly chilled, over ice, or mixed into cocktails. Their fruit-forward flavors make them easy to enjoy on their own or as the foundation for refreshing drinks.

    Looking for inspiration? Explore our recipe section for cocktail ideas, and share your creations with us on social media at @wvfruitandberry.

  • Our preserves are made with real fruit as the first ingredient. We don't add artificial ingredients simply to prevent changes in texture caused by heat.

    During shipping, or even going home from the grocery store, exposure to warm temperatures can soften the natural pectin that helps give preserves their familiar consistency. This can happen year-round, but it's more common during summer heat.

    If your preserves arrive a little runny, don't worry! Stir them to redistribute the ingredients and create a more uniform consistency. Refrigerate after opening.

    That same quality makes our preserves wonderfully versatile. Gently warm them to create a pourable fruit sauce for pancakes, waffles, ice cream, cheesecake, and other desserts. You can even use them to add real fruit flavor to cocktails and other drinks. The heat simply softens the preserves, making them easier to pour and mix.

    We believe in letting the fruit speak for itself rather than relying on artificial additives to maintain a perfectly uniform texture.

  • Pectin is a naturally occurring substance found in fruits that helps jams and preserves thicken and achieve their familiar spreadable texture. We use pectin to help give our fruit preserves the consistency customers expect.

    Unlike gelatin, which is derived from animals, pectin is plant-based.

  • No. Our fruit butters do not contain dairy. They are smooth, fruit-forward spreads made with fruit, sugar, and spices, depending on the variety. Despite the name, fruit butter contains no actual butter or dairy ingredients.

    Please check the product label for the complete ingredient list.

  • We welcome inquiries from retailers, gift shops, and other businesses interested in carrying West Virginia Fruit & Berry products.

    Visit our Wholesale page to learn more about our products and submit a wholesale application. We look forward to helping you bring a taste of West Virginia to your customers.

  • Yes! Our products are gluten-free. We focus on fruit-forward flavors and straightforward ingredients, without gluten-containing ingredients.

    As always, please review the ingredient label for the specific product you are purchasing.

  • We carefully select our suppliers and production partners based on the quality of their ingredients and their commitment to food safety. While we do not currently use certified organic fruit, we prioritize high-quality ingredients and work with partners whose standards meet our strict expectations.

    As a West Virginia-owned company with roots in berry growing dating back to 1995, we're proud of our agricultural heritage and remain committed to sharing exceptional fruit-forward products with our customers.

  • West Virginia Fruit and Berry began in 1995 as a berry-growing operation in the Sun Valley area of Clarksburg, West Virginia, initially to supply wineries and producers throughout the state.

    Over the years, we've evolved from primarily growing berries to sharing the flavors and traditions we grew up with with a much wider audience. We still grow berries today, though on a smaller scale than in our early years.

    As our product line and reach have grown, so has our approach to production. We partner with carefully selected co-packers who meet the quality standards, expertise, and production capabilities our products demand. While those specialized capabilities aren't always available locally, our commitment to West Virginia remains at the heart of everything we do.

    We remain a 100% West Virginia-owned company and work with West Virginia businesses and vendors whenever possible. Our mission is simple: to celebrate the flavors and traditions of our home and share a taste of West Virginia with the world.